Customer Service

You have questions regarding an order or a delivery?

doris färber

Order Management

You are interested in a non-binding product consultation?

Romana Schär

Operative Sales Manager

This is what makes us stand out

Experience and know-how

For more than 25 years, we have assisted and advised our customers. Since 1992, our family-run company with headquarters in the Allgäu region has been your competent partner for glass packaging. Our expertise ranges from the production of standard packaging to the manufacture of customized glass bottles and packaging jars.


Our Customer Care is available Monday through Thursday from 8:00 AM to 5:00 PM and on Fridays from 8:00 AM to 3:00 PM – we look forward to hearing from you!


In addition to price and quality, reliability is for us one of the most important factors for a long-term business relationship. For this reason, we do everything to fulfil our promises. And if something does goes wrong, we put everything into motion to ensure that we keep our word.


For us, customers are never merely a number or a name. Every person and every company counts. Within our streamlined company structure, you will always reach a competent contact person who can support you comprehensively at all times and will be there for you in case of questions or problems.


Thanks to the solar panels on the roof of our company building, we generate a large proportion of the electricity we consume ourselves, thereby reducing external energy consumption to a minimum. Furthermore, we use modern LED lighting technology and active ventilation with heat recovery in our offices. In addition, we have already been able to reduce our CO₂ footprint with the help of the sustainability company Fokus Zukunft and have been operating climate-neutrally since 2020.


Thanks to the quick decision-making processes within our family-run company, we are in a position to guarantee maximum flexibility. We cannot fulfill all our customers’ wishes, but we always do our best to find the best individual paths and solutions for you.

Your request was not listed here?

Absolutely no problem, we are happy to answer any questions you might have. Our Customer Service is available Monday through Thursday from 8:00 AM to 5:00 PM and on Fridays from 8:00 AM to 3:00 PM – we look forward to hearing from you!

Merry Christmas

Dear customer,

please note that we are closed on 24.12. and 31.12. and you will therefore not be able to reach our customer service.Otherwise, our customer service is available to you as usual from Monday to Thursday between 8 a.m. and 5 p.m. and Friday between 8 a.m. and 3 p.m.

Thank you very much!

The EUROGLAS team wishes you happy holidays.

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